Why Redtie is best comparing to other Customer Messaging Platform?

Customer Messaging Platform – Redtie

Communicating seamlessly as required with customers is essential for consistent business growth since engagement drives a business in customer acquisition momentarily. 

Even if you have a great product, an effective customer communication engine is a key factor for a company to expand rapidly.

A recent survey shows customers prefer to communicate through different channels, other than a phone call. 

So, what is Redtie?

Redtie – Customer Messaging Platform. Part of having an effective communication means being active on as many platforms as possible. To make it clear, here is a demo of Redtie’s 5 different channels.

Why Redtie is apt for a small business?

Redtie is the first multi-channel messaging suite for businesses. We help businesses connect with their customers and prospects real smart.

  • Sales Promotions
  • Marketing Campaigns
  • Order Confirmations
  • Discount Coupons or Vouchers
  • Virtual Gifts
  • Product Launches
  • Product Verification / Password Confirmations
  • Appointments / Reminders
  • Alerts
  • Customer Support
  • Short Surveys
  • Goods Tracking
  • Arrivals and Check-Ins
  • Important Information


Redtie’s Text Channel is to send text messages to one or tagged group of contacts. And it is possible to schedule SMS messages ahead of time up to one year in advance.

Use text message channel to share promotions, coupons or discounts that will keep your business engaged with customers.


Voice Channel is one of the natural forms of human communication that begins to play a major role in the development of the business. Establishing an authentic voice will give you a huge advantage over your competitors.

Over the next decade, global firms will have to innovate in making their voice heard through voice marketing.


Email Marketing, that may seem out of fashion but, that continues to be as effective as ever. Be sure to make the most of it! Email is the most personal way brands can communicate with customers and market your products in a cost-effective way.

Redtie allows you to create a highly personalized messaging strategy when the user feels like the emails have been written especially for them individually.


In the current business era, customers really don’t wish to wait for a long time. All they need is a real-time quick response driven via a website’s chat to ask questions and stay informed. As a customer, I love using live chat.

Chat Channel is to communicate with your website visitors in real-time. You can also take advantage of Redtie Chat to connect with visitors on your site that generates new leads.


Social Media is the best place to increase brand recognition. Your increased social media presence makes it easier for your customers to reach you. There’s no point in having a Facebook page, a Twitter account, and even a LinkedIn business profile that is not designed to drive leads to your business.

Redtie allows you to post any type of content into the social channel, the responses are tracked and ultimately convert them into customers.

Redtie, an Multi-channel messaging suite for small businesses and know why Redtie is best comparing to other Customer Messaging Platform like Intercom, Zendesk, Mailchimp and Freshdesk.

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