TripAdvisor reviews

Why restaurants use text messaging to get more TripAdvisor reviews?

Be it a restaurant or any other business, customer review is of vital importance in the competitive environment. It is true that 88% of the customers trust online reviews as much as a personal recommendation.

Hence it is important for every hotelier to look for ways in which they can improve their TripAdvisor reviews. With a 98% open rate, text message is one of the most effective forms of digital communication. Here’s how you can take advantage of this powerful – and simple to manage – marketing channel.

In fact, 93% of customers will read reviews before purchasing a product, while TripAdvisor users will read an average of 9 reviews before making a decision.

If you already have a database with your customers’ mobile phone information, requesting TripAdvisor reviews via SMS to be very effective. Here’s an example message you can take inspiration from:

Thank you for joining us for dinner at Burger King. If you had a great time, we’d love you to let others know by leaving a review! https://redtie.me/review

The key here is to make both the message and the overall review process as easy as possible. Reducing the number of steps needed to provide feedback can increase the amount of reviews you get from text requests.

Here are some tips to help you get more TripAdvisor reviews through SMS marketing:
  1. If you don’t ask you don’t get – Ask them directly
    The best way to get your customers to post reviews on TripAdvisor is to ask them. When they check out from your Restaurant, request them to post a review. You can then use SMS marketing to send a follow-up message.

Most customers would click on the link that should redirect them to the TripAdvisor page, where they can share their reviews. If they have enjoyed their stay at your hotel, they would definitely be willing to review.

  1. Send a link over a text message that makes it easy for the customers (QR Codes)
    Some businesses use QR codes, scanning which the guests will be redirected to the page or box where they are required to post their reviews. Again, it is a quick and short process that will encourage the guests to review you.
  2. Thank them for the review
    Once the review is posted, send a thanks message through text message. This is a courtesy message that completes the process of getting the review.

https://www.youtube.com/watch?v=Lw0vV_fz3Wo

Reviews are your ticket to increasing revenue, bringing in new customers, and making a great name for yourself in your local area.

Using SMS makes leaving a review quick and easy for your customers.

Request a demo of Redtie today to find out how a business text messaging platform can help your business!

Sign up Redtie https://app.redtie.co/

For the best text message platform, consider opting for ‘Redtie’ two-way text messaging software. Sign up for a free trial now and see how it can help you take your business to the next level.

Visit: https://www.getredtie.com/ Reach us now at +1 484–874–5535 or email to getredtie@redtiemail.com

Cybrswype

Text-based payments platform Cybrswype chooses Redtie for customer engagement

The financial landscape is changing at a rapid pace, especially in the number of options to make payments for purchases quickly and easily. Making a payment for retail and online stores has been simplified and the processing fees are lower thanks to Cybrswype who is leading the way. Using a phone to make payments is nothing new, but Cybrswype set out to make it better, and they have done it simply with text messaging.

Matt Smith, CEO of Cybrswype says, “Most people use text messaging and Redtie is a perfect fit. Our platform connects the merchant, financial institution, and consumer together. Redtie fills the communication gap between all of the parties during the payment process. It’s a robust, feature-rich, and the smart choice for us. We did not want the lack of timely communications to be the downfall for our merchants, or our users.”

Cybrswype, a cardless payment platform is built on Redtie’s advanced text messaging protocols. The platform is licensed to intermediaries who manage the relationship with merchants, who in turn, interact with consumers visiting retail and online stores. 

Steve Knaebel, President Redtie says “Redtie is a simple and easy-to-use platform, giving merchants the option to use a phone or computer to send text messages. Merchants get features like; read receipts, archiving, dedicated phone number, multi-user access, and attachments that are stored and accessed in a secure cloud. Also, consumers don’t have to download an app to use it; they receive a text like any other text.”

https://www.youtube.com/watch?v=KaWI5P65DVU

Redtie fills a critical role for Cybrswpe. By empowering the merchants to connect with their consumers, not just with text messages, merchants can attach files like documents, audio and video just like you would with email. Redtie makes it easy for merchants to create loyal and long-lasting consumer relationships.

“CybrSwype is a cutting edge payments platform that appeals to a wide range of demographics. We are glad they chose Redtie. Our vision for Redtie is to replace Email as an enterprise connectivity solution. In order for that to happen, Text messaging should have similar abilities and our product follows this premise. The benefits of texting far outweigh Email. Text has an average open rate of 98% and is generally read within 3 minutes. Where email has an open rate of around 18% with a large amount of email going into the spam folder” says Steve Knaebel, President of Redtie.

See how Redtie Text Messaging Platform works for Cybrswype Payment Services.

Account alerts, tax tips, and more. Plenty of important financial information can be texted to subscribers both individually and in bulk.

You can easily import contact information from a .csv file into Redtie application. As long as you’ve secured consent to text, you can go from there!

Redtie features allow you to send a series of messages, photos, or documents that send out over several days, weeks or even months to keep your audience engaged and informed.
Some other great features include:

Customer segmentation(tags) for sending smarter, targeted messages.
Extended messaging can be added in notes, so you can send more detailed texts.
Multiple team member access to increase your bandwidth and industry expertise all while operating under one platform.

Texting ideas for individual clients:

-Send out appointment reminders to cut down on no-shows
-Communicate real-time updates on a client’s financial profile
-Text alerts for suspicious payment activity
-Provide stock updates in real time
-Give your clients direct access to you without offering up your personal information by text enabling your existing office number
-Utilize business texting to enable 1-on-1 informational exchanges

Well there a wide range of use cases and to name a few, account alerts, tax tips, and more. Plenty of important financial information can be texted to subscribers both individually and in bulk.

Sign up Redtie https://app.redtie.co/

Reach us now at +1 484–874–5535 or email to getredtie@redtiemail.com

Source: https://www.wfmz.com/news/pr_newswire/pr_newswire_entertainment/text-based-payments-platform-cybrswype-chooses-redtie-for-customer-engagement/article_c23c80ec-2fd2-5423-b4bf-f174e58b02bc.html

Business Text Messaging

Are you ignoring text message marketing?

71% of consumers say using text messaging to communicate with a business was effective.

Why Your Business Needs Text Message Marketing?

SMS/Text message marketing, is an easy, direct and cost-effective way to reach your customers. Not only is an SMS campaign affordable for budgets of all shapes and sizes, but you’ll also see a healthy return on investment from SMS marketing. At just a few pence per messages, you can be really targeted with your campaigns without it breaking the bank.

 Benefits of SMS marketing:

  • Mobile friendly
  • SMS is a really simple and accessible
  • Eco friendly
  • Most Cost Effective
  • Fast delivery
  • Reach a Wide Demographic
  • Boost Your Customer Engagement
  • Easily integrate with other marketing channel

Send text messages to one or a group of people using our Redtie text message channel.

By choosing our text marketing software, the programmable messages can be sent to individuals or to a tagged group of contacts. You can schedule the day and time when your text messages to be sent up to one year in advance.

Redtie, the perfect two-way communication text message marketing software for your small business. 

For the best text messaging platform, consider opting for ‘Redtie’ two-way text messaging software. Sign up for a free trial now and see how it can help you take your business to the next level.

App for iOS & Android:

Quickly send and receive SMS texts, create lists and contacts, manage your campaigns on the fly using your mobile phone.

Ios: https://apps.apple.com/us/app/redtie-biz/id1543530724

Android: https://play.google.com/store/apps/details?id=com.ephron.redtie.admin

Visit: https://www.getredtie.com/ Reach us now at +1 484–874–5535 or email to getredtie@redtiemail.com

Cybrswype

Text-based payments platform Cybrswype chooses Redtie for customer engagement

The financial landscape is changing at a rapid pace, especially in the number of options to make payments for purchases quickly and easily. Making a payment for retail and online stores has been simplified and the processing fees are lower thanks to Cybrswype who is leading the way. Using a phone to make payments is nothing new, but Cybrswype set out to make it better, and they have done it simply with text messaging.

Matt Smith, CEO of Cybrswype says, “Most people use text messaging and Redtie is a perfect fit. Our platform connects the merchant, financial institution, and consumer together. Redtie fills the communication gap between all of the parties during the payment process. It’s a robust, feature-rich, and the smart choice for us. We did not want the lack of timely communications to be the downfall for our merchants, or our users.”

Cybrswype, a cardless payment platform is built on Redtie’s advanced text messaging protocols. The platform is licensed to intermediaries who manage the relationship with merchants, who in turn, interact with consumers visiting retail and online stores. 

Steve Knaebel, President Redtie says “Redtie is a simple and easy-to-use platform, giving merchants the option to use a phone or computer to send text messages. Merchants get features like; read receipts, archiving, dedicated phone number, multi-user access, and attachments that are stored and accessed in a secure cloud. Also, consumers don’t have to download an app to use it; they receive a text like any other text.”

https://www.youtube.com/watch?v=KaWI5P65DVU

Redtie fills a critical role for Cybrswpe. By empowering the merchants to connect with their consumers, not just with text messages, merchants can attach files like documents, audio and video just like you would with email. Redtie makes it easy for merchants to create loyal and long-lasting consumer relationships.

“CybrSwype is a cutting edge payments platform that appeals to a wide range of demographics. We are glad they chose Redtie. Our vision for Redtie is to replace Email as an enterprise connectivity solution. In order for that to happen, Text messaging should have similar abilities and our product follows this premise. The benefits of texting far outweigh Email. Text has an average open rate of 98% and is generally read within 3 minutes. Where email has an open rate of around 18% with a large amount of email going into the spam folder” says Steve Knaebel, President of Redtie.

See how Redtie Text Messaging Platform works for Payment Services.

Account alerts, tax tips, and more. Plenty of important financial information can be texted to subscribers both individually and in bulk.

You can easily import contact information from a .csv file into Redtie application. As long as you’ve secured consent to text, you can go from there!

Redtie features allow you to send a series of messages, photos, or documents that send out over several days, weeks or even months to keep your audience engaged and informed.
Some other great features include:

Customer segmentation(tags) for sending smarter, targeted messages.
Extended messaging can be added in notes, so you can send more detailed texts.
Multiple team member access to increase your bandwidth and industry expertise all while operating under one platform.

Texting ideas for individual clients:

-Send out appointment reminders to cut down on no-shows
-Communicate real-time updates on a client’s financial profile
-Text alerts for suspicious payment activity
-Provide stock updates in real time
-Give your clients direct access to you without offering up your personal information by text enabling your existing office number
-Utilize business texting to enable 1-on-1 informational exchanges

Well there a wide range of use cases and to name a few, account alerts, tax tips, and more. Plenty of important financial information can be texted to subscribers both individually and in bulk.

Sign up Redtie https://app.redtie.co/

Reach us now at +1 484–874–5535 or email to getredtie@redtiemail.com

Source: https://www.wfmz.com/news/pr_newswire/pr_newswire_entertainment/text-based-payments-platform-cybrswype-chooses-redtie-for-customer-engagement/article_c23c80ec-2fd2-5423-b4bf-f174e58b02bc.html

Find out how Email Marketing can help Healthcare sector?

Find out how Email Marketing can help the Healthcare sector?

Email continues to be an effective strategy for healthcare marketers looking to improve patient engagement, market services, and products and increase ROI. In fact, patients who visit a website through email marketing tend to set more appointments. It is an effective way to keep patients informed. 

Today, healthcare marketers want to do more with less. They need to connect with their target audience in a more personalized manner while staying on budget. Email marketing allows healthcare marketers to build relationships with patients and promote their products or services without spending excessive money on paper and stamps. 

While most healthcare marketing trends come and go, email continues to be one of the most effective channels. 

Why Redtie is apt for a Healthcare Sector?

Redtie is the first omnichannel messaging platform for businesses. We help businesses connect with their customers and prospects real smart.

  • Automated Campaigns
  • Appointments / Reminders
  • Alerts
  • Customer Support
  • Short Surveys
  • Cost-Effective
  • Personalized Communication
  • Newsletter Distribution

Why we recommend to use Redtie for your email campaigns?

  • Personalize your campaigns which will add a personal touch to your email that positively impact customers
  • Schedule outbound emails 1 year in advance
  • Ability to track emails opened/clicked/unsubscribed status
  • Send quick one to one, many or group of tagged contacts

Promoting the product online is the common practice for most successful businesses in the world. Meanwhile, it reaches a specific audience in a specific place, saves time and resources.

Signup https://www.redtie.co/v3/app/signup and enable “Email Channel”, you get a dedicated email assigned to you. For example, let us say you sign up and add an ecosystem for your business “ABC Inc” and choose to have the email channel. You will have the opportunity to choose an email such as abc-inc@redtie.email. This email is to serve for various inbound and outbound touchpoints on the email channel.

As the new year started just a month ago, it’s time to ramp up your digital marketing strategy, set goals and develop a solid strategy to drive sales.

What next?

Head to https://www.redtie.co/v3/app/signup

Turn ON the channels you prefer

Explore our premium features with FREE credits

For more information, call: +1 415-481-3835

 

Good Email Marketing

Creating Email Marketing That People Love

It’s no surprise that more than half of marketers say email is their most effective channel in generating revenue (BtoB Magazine). Email marketing is indeed an incredibly effective way to communicate with your audience and facilitate the path through the sales and marketing funnel, turning strangers into delighted customers. And marketers are continuing to invest more in this channel – the Direct Marketing Association found that 75% of marketers say they are using more email than they were 3 years ago, and Forrester Research said that investment in email marketing is expected to grow from $1.3 billion in 2010 to $2 billion in 2014.

The sad truth is that there is a lot of bad email marketing out there. What does it take to do good email marketing?

Good email marketing is (1) valuable, (2) relevant (3) expected and (4) integrated.

Good email starts with valuable content.

Good email marketing starts with the content you’re sharing with your subscribers. Put yourself in their shoes and ask, is this something I would want to receive? Remember that your prospects don’t care about your company or your product – they care about their challenges and how you can help solve them. So create and share content that they’ll find useful and interesting.

Good email is relevant – which means segmentation is critical.

Segmentation is the #1 tactic for increasing the relevancy of your email, according to a MarketingSherpa study. Whether you’re segmenting your database based on demographics or behavior or both, this tactic is critical to ensure you’re sending the right message to the right person at the right time. Sending relevant emails wins you more mindshare as well as better results – MarketingSherpa found that segmented emails get 50% more clicks than their untargeted counterparts. Not only will you get more clicks, you’ll also reach higher deliverability – a MarketingSherpa study found that 4 out of 10 subscribers reported that they’ve marked emails as spam simply because they were irrelevant. Avoid this trap by segmenting your email list and sending relevant content. Read more…Source: HubSpot

Check out these other stories about digital marketing and social media strategy @ www.getredtie.com/blog

How to Integrate with Salesforce

How to Integrate with Salesforce

To integrate Redtie with your Salesforce account, simply follow the steps below:

1. Log into Redtie, proceed to the Contacts > Integrations and click on the Salesforce tile.[/vc_column_text]

2. To finish the integration, click Salesforce -> Connect

3. To fully Integrate Redtie with SalesForce, you will need to provide your email address and password in the Salesforce app settings.

4. Now the SalesForce connection established successfully and you can start importing contacts

5. Choose the account and import contacts. Once the contacts are imported, you will be notified via email.

Watch a Demo:That’s it! SalesForce is now fully integrated with Redtie. You are all set to message your contacts now. 
If you are experiencing any trouble with this integration, please contact us via Redtie chat or at getredtie@redtiemail.com

Redtie Integration with Zendesk

Redtie Integration with Zendesk

This article will guide you through the process of integrating your Zendesk account with Redtie account.  To integrate Redtie with your Zendesk account, simply follow the steps below:

1. In the Contacts admin panel, click on Integrations.

2. To fully integrate Redtie with Zendesk you will need your API Key. Please log into your zendesk.com account to find the API Key.

3. After you log in, click on the settings icon at the bottom-left corner of the panel and proceed to the Channels > API section. Make sure that the Token Access section is enabled, then click on Add new token, create its name, and generate it. Copy the token and paste it somewhere secure.

4. After you enter your email address, Zendesk URL, and the personal access token from above into integration settings, click connect and Zendesk is now connected to your Redtie account. 

5. Now that your Zendesk account is integrated with Redtie, click Export / Import and integrate CRM records with CRM lists.

6. Once the contacts are imported from Zendesk, you will be notified via email.

Watch a Demo:That’s it! Zendesk is now fully integrated with Redtie. You are all set to message your contacts now. 

If you are experiencing any trouble with this integration, please contact us via Redtie chat or at getredtie@redtiemail.com

How to Integrate with MailChimp

How to Integrate with MailChimp

To integrate Redtie with your MailChimp account, simply follow the steps below:

1. In the Contacts admin panel, go to Integrations and click on the MailChimp tile.

2. Click Connect to fully integrate Redtie with MailChimp.

3. To do so, you need your user name and password for MailChimp account.

4. MailChimp is now integrated with Redtie and you can start importing your contacts.

5. You have an option to choose the tag name for the contacts you import. Choose the Tag name and import MailChimp contacts.

Watch a Demo: Done! Redtie is now fully integrated with MailChimp. If you are experiencing any trouble with this integration, please contact us via Redtie chat or at getredtie@redtiemail.com

Gmail Contact Integration

Gmail Contact Integration 

TO INTEGRATE GMAIL CONTACT WITH YOUR REDTIE ACCOUNT, SIMPLY FOLLOW THE STEPS BELOW

1. In the Contacts admin panel, click on Integrations.

2. Click Integrations and select Gmail:Contacts

3. To fully integrate Gmail with Redtie, Click on the Gmail contact: Contacts and connect your Gmail account.

4. To import the data, please log in to your Gmail account and connect it.

5. Now that your Gmail is integrated with Redtie, click Export / Import and Import your contacts. “Add New Tag” option helps to organize your contacts.

Watch a Demo: The integration is now complete!  You are all set to message your contacts now.