Five Fun Things You Can Do With Redtie

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5 Fun Things to Do With Redtie

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We built Redtie to meet communication use cases using text messaging, phone calls, chat, and social media channels. Most of these use cases are enterprise-focused and frankly boring.

For example, one of the largest energy utility companies in the US has integrated Redtie to detect weak electric signals coming from line sensors and alert the internal workforce to take the needed actions.

However, Redtie may also be used for quite a few fun use cases.

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][vc_column_text]1.Schedule a call to yourself before going on a blind date

Give yourself an easy out from a potentially terrible date by scheduling text message or phone call 365 days ahead of time. Mix and match options to choose the accent of your mystery caller. (American / British / Australian) and Male/Female. If the date is going well, you even can take the call on Speaker mode.

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2. Send a text reminder to those that have not opened the email

You have sent the latest beautifully-crafted (in your opinion) newsletter to your contact list. After a few days, Redtie can automatically send out a reminder text to the contacts that have not opened your email.

“Hey, Bob, It took 4 days and 6 hours to prepare our newsletter with curated information. And you have not even opened it? Come on, dude”

NOTE: If “Bob” replies with a ‘STOP’ as a reply to your text, Redtie will automatically unsubscribe him from future text nudges.

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3. Never miss wishing another birthday

Everyone wants to be remembered on your birthday — take the planning out of it. Each of your clients could receive a personalized text on their birthday morning.

Go under “Settings”, create a template for the birthday wishes and choose the time of the day to send the message. On the day of your contact’s birthday, Redtie will send the message on your behalf. Redtie supports tags such as #first_name# and #last_name# to make the message more personalized.

“Hey Bob, Happy birthday wishes from all of us at ABC Business”!

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4. Compensate for attention by attaching TieCoins as rewards

Reward your clients for their attention Attach a reward to the receiver for reading your message. The reward is given in the form of TieCoins which can be cashed out at www.tiecoins.com

NOTE: TieCoins is a cryptocurrency that can be attached to digital messages via text, voice, email and other channels.

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5. Install an intelligent “doorbell” for visitors

Provide an easy way for the visitors to your site to connect with you. Redtie provides the Chat widget that can be integrated with your website in 30 seconds or less. The widget will prompt the user for their phone number. If they provide their number, you can establish the text channel to stay connected with them.

[/vc_column_text][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column][vc_single_image image=”6472″ img_size=”large” alignment=”center”][/vc_column][/vc_row][vc_row][vc_column][vc_single_image image=”6473″ img_size=”large” alignment=”center”][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]To sign up for Redtie, go to www.getredtie.com. You will be given 1200 credits which should cover exploring the product and its various features.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]

Live Chat Benefits

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Live Chat Benefits

Live chat allows companies to connect in real-time with prospects who visit their website. It is one of the best tools that many companies are utilizing on their websites.

Why Live Chat? Because it converts.

According to Kayako, “79% of businesses said that implementing live chat resulted in increased customer loyalty, sales, and revenue.”

Here’s are some of the biggest live chat benefits:[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][vc_video link=”https://youtu.be/TAIcKizVdiA”][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]1. Increase sales and conversions

The most important benefit of using live chat on your website is the potential to increase sales. A recent report states that customers that use live chat are three times more likely to make purchases versus those who don’t.

2. Fast response

Live chat allows you to reach your website visitors/customers instantly. 

3. Build trust with customers

Trust is extremely important in the business world. with live chat, you can have a direct conversation with your buyer that allows you to build trust and that trust will fuel your business over time.

4. Improve your customer service

Live chat is a great opportunity to improve customer support and provide a memorable customer experience on your website. That’s why customers prefer using live chat.

5. Boost your reliability

Adding LiveChat to your website adds reliability. Your visitors will instantly know there are real people on the other side ready to help at any moment.

Sign up Redtie, Multi-channel Messaging Platform and Know-how a chat widget can be the best customer support channel for your business, Get it now![/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]

Digital Marketing | Automation | Live Chat

Why the Future of Digital Marketing Lies in Automation and Live Chat

There is no question that mobile messaging is on the rise. By the end of 2018, 78 percent of the world’s smartphone users will message every month, and the growth is only expected to continue. By 2021, it’s predicted that the global user base for mobile messaging apps will have risen an additional 24 percent. So it’s no wonder that businesses and their customers have embraced messaging as a new and efficient way of connecting and getting things done.

Read more…

Source: Adweek

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How The Development Of AI Has Advanced The Technology Available For Chatbots

Feeding on thousands of chats and their data, smart chatbots can be trained to recognize important patterns that indicate distress, frustration, and annoyance and respond to issues before they escalate. While human customer service agents need to be trained from time to time, based on new products and emerging customer behavior trends, intelligent chatbots need to be trained only once. They are self-learning and update knowledge autonomously.

Read more…

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Customers have highest satisfaction rates on live chat service than traditional platforms

Live chat service – Shopping, paying bills, looking for information, getting advice, answering questions: If you do almost anything online these days, you’ve probably encountered—and may be used—live chat to communicate with a company. Most organizations now provide service and support across multiple channels including email, phone, social media, and live chat. Why? Because today’s customers expect an array of options when it comes to service, but more fundamentally, because businesses are fueled by the whims of their customers. No matter what your company’s business or story may be, now’s the time to seriously consider adding live chat to your customer service arsenal. Read more…source – Zendesk